Effective Date: January 4, 2025
At www.vgotti.com, we are committed to ensuring a smooth and reliable shipping experience for our customers. This Shipping Policy outlines the terms and conditions regarding the shipment of your orders. By placing an order with us, you agree to the terms set forth in this policy.
1. Order Processing
All orders are processed within 1-3 business days (excluding weekends and holidays). Once your order is processed, it will be sent to production and then shipped. Production times may vary depending on the product type and order volume. You will receive a notification with tracking information once your order has shipped.
2. Shipping Carriers
We use third-party shipping carriers such as UPS, FedEx, USPS, and others to deliver your orders. The estimated delivery times provided at checkout are based on information from these carriers and are not guaranteed by www.vgotti.com.
3. Shipping Costs
Shipping costs are calculated at checkout and are based on the shipping method selected, destination, and product weight. Please ensure your shipping address is accurate to avoid delays or additional charges.
4. Responsibilities and Limitations
- Carrier Delays: We are not responsible for delays caused by shipping carriers (e.g., UPS, FedEx, USPS) due to reasons such as weather, natural disasters, or other unforeseen circumstances.
- Damaged or Lost Packages: Once your order is handed over to the shipping carrier, we are not liable for any damage, loss, or delays that may occur during transit. If your package is lost or damaged, please file a claim directly with the carrier using the tracking information provided.
5. Shipping Destinations
We ship to most locations within the United States and internationally. Please note that certain regions may experience extended shipping times due to customs or local carrier issues.
6. Tracking Your Order
Once your order has shipped, you will receive a tracking number via email. You can use this number to track your package directly on the carrier’s website. Please allow up to 24 hours for tracking information to be updated.
7. Incorrect Shipping Information
If an incorrect shipping address is provided at the time of checkout, we are not responsible for any resulting delays or lost packages. Please contact us immediately at info@vgotti.com if you realize an error in your shipping information.
8. How to Contact Us
For questions or concerns about your order or shipping, please contact us:
Email: info@vgotti.com
Address: P.O. Box 73161, Houston, TX 77273
By placing an order on www.vgotti.com, you acknowledge that you have read, understood, and agree to this Shipping Policy.
